cheat FAQ

We require a valid government-issued ID (passport, national ID card, or driver's license) and proof of address. Proof of address can be a recent utility bill, bank statement, or official letter dated within the last three months. If you live in Jakarta, Surabaya, Bandung, or Medan, the same documents apply. Upload clear, legible scans or photos through your account dashboard. Our verification team reviews submissions within one business day. If your documents are unclear or incomplete, we'll ask you to resubmit.

On the login page, click "Forgot your password?" and enter your registered email address. We'll send a password-reset link to that email within a few minutes. Click the link, create a new password, and confirm it. Your new password takes effect immediately. If you don't receive the email, check your spam folder or contact our support team. For security, never share your password with anyone, including cheat staff.

If you notice unusual activity, a login from an unfamiliar location, or believe someone else has accessed your account, contact our support team immediately. Do not attempt to log in again if you suspect unauthorized access. Our team will review your account, secure it, and help you regain control. We may ask you to verify your identity using the documents you provided during KYC. Act quickly — the sooner you report a concern, the faster we can protect your account.

Withdrawal requests are reviewed during business hours. Most requests are processed within one business day. The time your funds appear in your bank account or e-wallet (DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet) depends on your payment provider — typically a few hours to one business day. Bank transfers to mobile banking, local payment, online payment, or e-wallet may take longer during holidays like Idul Fitri or Idul Adha. You can track your withdrawal status in your account dashboard. If a withdrawal is delayed beyond the expected window, contact support.

We do not charge fees on deposits or withdrawals. However, your bank or e-wallet provider may apply their own fees — check with mobile banking, local payment, online payment, e-wallet, mobile banking, or your bank (local payment, online payment, e-wallet, mobile banking) for their terms. The amount you deposit is the amount that arrives in your cheat account. The amount you withdraw is sent in full to your chosen payment method, though your provider may deduct a small transfer fee on their end. Always review your payment provider's fee schedule before you transact.

Free bets and free spins are promotional credits that let you place a bet or spin a slot game without using your own funds. They appear in your account dashboard under "Promotions" or "Active Offers" once you've met any eligibility requirements. Free bets typically apply to specific markets (such as Liga 1 or Champions League matches), while free spins apply to slot games like Aviator or Sweet Bonanza. Each offer has terms — for example, a minimum odds requirement or a game category restriction. Read the terms before you use a promotion so you understand any conditions.

Before you place a bet or play a game, read our terms and conditions and the rules for the specific market or game you're interested in. For sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), understand how odds work and what happens if a match is postponed or cancelled. For live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), learn the hand rankings and payout rules. For slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), check the paytable and volatility. Our legal notice explains the jurisdictions where we operate and your responsibilities as a user.

Log into your cheat account and open the support channel from your dashboard — you'll see a "Contact Support" or "Help" button. Our team responds to messages during business hours. For urgent account or payment issues, use the priority support option if available. You can also email us directly; check your account dashboard for the support email address. Include your username, a clear description of your issue, and any relevant transaction IDs. We aim to respond within one business day. For general questions, this FAQ page covers most topics.

We do not charge fees on deposits or withdrawals. However, your bank or e-wallet provider may apply their own fees — check with local payment, online payment, e-wallet, mobile banking, local payment, or your bank (online payment, e-wallet, mobile banking, local payment) for their terms. The amount you deposit is the amount that arrives in your cheat account. The amount you withdraw is sent in full to your chosen payment method, though your provider may deduct a small transfer fee on their end. Always review your payment provider's fee schedule before you transact.